Kingfisher 3D Printing – Premium Print-on-Demand 3D Printing Services Canada

Our Return Policy is here to assist you. We strive for excellence in our products and service.

Refund and Returns Policy

At Kingfisher 3D Printing, all products are made to order and printed on demand. Because of this production method, we do not accept returns or offer refunds for any products, including orders placed in error or change of mind.

Please review the policy below for how damaged or defective items are handled.

Eligibility for Replacements

We only offer replacements (exchanges) for items that are defective or damaged during manufacturing or shipping.

To be eligible for a replacement:

  • The issue must be reported within 7 days of receiving the item
  • The item must be unused
  • Photo evidence of the damage or defect is required

Non-Returnable Items

The following items are not eligible for return or refund:

  • All print-on-demand products
  • Customized or personalized items
  • Digital files or downloadable content

Refunds

Refunds are not offered under any circumstances.

Approved defective or damaged items will be replaced with the same product, not refunded.

Exchanges

We only replace items if they are defective or damaged.

If you need to request a replacement for the same product, please email
info@kingfisher3dprinting.com with your order details and photos of the issue.

How to Request a Replacement

  1. Email info@kingfisher3dprinting.com with your order number
  2. Include a description of the issue and clear photos
  3. Wait for confirmation and instructions from our team

Once approved, a replacement will be produced and shipped.

Shipping

Replacement items for confirmed defects or damage are shipped at no additional cost to the customer.

Policy Scope

This Refund and Exchange Policy applies to all products sold by Kingfisher 3D Printing.

If you have any questions regarding this policy, please contact us at
info@kingfisher3dprinting.com or use our Contact Form.

Also check our FAQs.

Our Return Policy is here to assist you. We strive for excellence in our products and service.

Refund and Returns Policy

At Kingfisher 3D Printing, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund and return policy below.

Eligibility for Returns

You may request a return within 10 days of receiving your item if:

  • The item is defective or damaged upon arrival.
  • The item is unused and in its original packaging.
  • The item was not customized, personalized, or a digital product.

Note: Sale items are not eligible for refunds unless they are defective or damaged.

Non-Returnable Items

  • Customized and personalized items
  • Digital files or downloadable content

Refunds

  • Approval Process: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
  • Approved Refunds: Refunds will be processed within 7 business days to your original payment method. Please allow additional time for your bank or card issuer to process the transaction.
  • Partial Refunds: In some cases, partial refunds may be granted (e.g., items not in their original condition or missing parts for reasons not due to our error).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at info@kingfisher3dprinting.com with your order details.

How to Start a Return

  1. Email us at info@kingfisher3dprinting.com with your order details.
  2. Wait for confirmation and instructions from our team.
  3. If a return is approved for a defective or damaged item, we will provide further instructions.

We value your satisfaction and are committed to resolving any issues you may encounter. If you have questions about this policy or need assistance, please don’t hesitate to reach out to our customer service team.

Shipping Costs

  • Customers are responsible for the cost of shipping for returned items unless the item is defective or damaged.
  • For approved returns, we may provide a pre-paid shipping label.

Refund and Returns Policy

If you have any questions regarding our Refund and Returns Policy please feel free to email us at info@kingfisher3dprinting.com or you can use our Contact Form

Also check our FAQs